At OKP, we're committed to delivering high-quality designs and prints. If you're not satisfied with your order, we're here to help. Returns must be accompanied by the original purchase receipt and will be inspected upon receipt.

Eligible Returns

We accept returns for:

• Damaged or defective products
• Misprinted or incorrectly produced orders
• Orders not received within the estimated delivery timeframe

Return Procedure

• Contact us within 7 days of receiving your order.
• Provide a detailed description of the issue and include photos.
• Our team will review your case and provide instructions on how to proceed.

Refund and Replacement Options

We offer:

• Full or partial refunds, depending on the circumstances
• Replacement products with corrected design or printing
• Store credit for future purchases

Timeline: Please allow 7 business days for us to process your return.

Exceptions

We cannot accept returns for:

• Custom-designed products that meet the original specifications
• Products altered or tampered with
• Cancelation after production begins